Privacy policy
Last updated 11 November 2026
What we collect
- Sellers: email address (to sign in), shop details, WhatsApp number, product details and photos, and plan payments.
- Buyers: when you confirm an order, the name, optional phone number, items, date, pickup or delivery address and note you entered. This is shared with that seller only.
- Usage counts: daily totals of shop visits and orders started, per shop. We do not use advertising trackers or sell data.
Why
To run the shop pages, show sellers their orders and stats, sign sellers in, and prevent abuse. Order messages themselves are sent by you on WhatsApp, which has its own privacy policy.
Photos
Photos are resized in your browser before upload, which removes hidden data such as camera location.
Where it is stored
Data is stored with our hosting providers (Supabase and Cloudflare), which may process it outside India under their security terms.
How long
Seller data is kept while the account is open. Order records are kept for 2 years so sellers can see their history, then deleted. A seller can ask us to delete their account and all their data at any time.
Your rights
Under the Digital Personal Data Protection Act, 2023 you can ask to see, correct or delete your personal data, and withdraw consent. Buyers can ask the seller or us to remove an order record. Write to .
Contact
Data questions or complaints: , or our Grievance officer.